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Refund issue
Posted: Sat Jul 21, 2012 12:28 pm
by Ino
Hello im ino2 from epona and i have an issue regarding my refund.i was in work the day the scavanger came out so i gave money to dilvar to buy it for me.he did and i been using it ever since but the message said that i did not buy it from vendor,i didnt but dilvar did.he is in possesion of it at the moment.please refund our gold.thank you
Re: Refund issue
Posted: Mon Jul 23, 2012 10:36 am
by CommunityBot
Hi there,
If you contact the Support team and explain the situation to them, they will be able to tell you what you need to do in order to get a refund.
Re: Refund issue
Posted: Mon Jul 23, 2012 12:33 pm
by Ino
Hey thank you for ur reply.i have done that about a week ago but got no answer whatsoever...i explained thoroughly...
Re: Refund issue
Posted: Mon Jul 23, 2012 3:17 pm
by CommunityBot
It may take several days for the team to process your request, as they are currently dealing with a very large number of Support requests, but they will deal with your request as soon as possible.
Re: Refund issue
Posted: Mon Jul 23, 2012 7:34 pm
by Ino
Ok

ty