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Refund, Dropped Item

Posted: Mon Jul 30, 2012 11:46 pm
by SpiritHealer
About 2-3 weeks ago I asked for a refund on golden ice blade......I wasted 300k on it from the wraith.


I dropped my charm 2 days ago and it was really useful, +100 physical evasion, I sent a ticket for both with no response.


I actually sent 4 support tickets for the golden ice blade, that's kinda insane fellas c'mon pick up the speed, 2 weeks? Really?



Anyway hope this gets sorted out soon, thanks.

Re: Refund, Dropped Item

Posted: Tue Jul 31, 2012 10:14 am
by CommunityBot
Hi there,

According to Support, you were given a partial refund of 50,000 Gold for the Golden Blade of Ice, which is the difference in price between the original price of the item and the new price.

Regarding your dropped item, if you have sent in a request the Support team will process it, however it may take several days as they are currently dealing with a very large number of requests. Rest assured though that they will deal with it.

Re: Refund, Dropped Item

Posted: Tue Jul 31, 2012 12:14 pm
by SpiritHealer
I have yet to recieve any refund on my blade, I've only recieved a
A refund on Goblin charm only

Re: Refund, Dropped Item

Posted: Tue Jul 31, 2012 1:00 pm
by CommunityBot
According to Support, although no message was sent to you about the refund, your character did receive a refund of 50,000 Gold for the Golden Blade of Ice.

Re: Refund, Dropped Item

Posted: Tue Jul 31, 2012 1:04 pm
by SpiritHealer
According to Support, although no message was sent to you about the refund, your character did receive a refund of 50,000 Gold for the Golden Blade of Ice.
Can you check what I wasted it on, I don't remember ever recieving that gold.

Re: Refund, Dropped Item

Posted: Tue Jul 31, 2012 3:49 pm
by CommunityBot
I'm sorry, I don't know what the Gold was spent on, only that a refund was given.

Re: Refund, Dropped Item

Posted: Tue Jul 31, 2012 8:03 pm
by SpiritHealer
It's funny, because I think I would have remembered being given Fifty Thousand gold when I had 0......