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Disabled

Posted: Fri Aug 03, 2012 7:54 pm
by GingerKing
I tried logging in today first time in about a month and a half and it said my account has been disabled why?

Re: Disabled

Posted: Fri Aug 03, 2012 8:32 pm
by Teaweasel
Accounts have been disabled that are or have been used in scamming, and/or accounts bought or sold or traded/shared. However Admin has recently posted a follow up on appealing your suspension..here:

Today we have come up with some clear guidelines for players plus a procedure of warnings to go through in future before anyone has their account disabled, and an appeals process for those who have had their accounts disabled.

This will be posted up by community early next week.

I would like to be clear that this whole things is to try and help protect players from scammers who are stealing items and gold on a regular basis, but obviously we also have to be fair on players and make sure nobody is unjustly treated.
I would post in support or ask a mod to move this there and inquire about your account.

Re: Disabled

Posted: Fri Aug 03, 2012 9:29 pm
by Xell
Moving this into support.

Re: Disabled

Posted: Fri Aug 03, 2012 10:33 pm
by admin
We are creating an appeals process so if anyone has their account disabled they can ask about why and ask it to be restored.

This will be posted up early next week.

Re: Disabled

Posted: Sat Aug 04, 2012 11:50 am
by howardisawesome
is powerfulrogue the scammer who scammed me disabled? if he is did you disable his alts? thanks

Re: Disabled

Posted: Sat Aug 04, 2012 2:35 pm
by GingerKing
Ok, and thanks xell

Re: Disabled

Posted: Sun Aug 05, 2012 6:36 pm
by Zeddifor
This isnt fair. I asked for my acc to be reactivated and they said ive been scamming! But i havnt!!!

Re: Disabled

Posted: Sun Aug 05, 2012 6:37 pm
by Zeddifor
Plz help