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OTM - The 'support' team

Posted: Mon Aug 06, 2012 2:56 pm
by Loki
SUCKS



I made a simple misclick and purchased a silver sword of ice instead of a gold sword of ice. I immediately wrote support with a ticket stating my issue.

After an eternity of waiting and zero response... Today I log into this message -
Image


WHAT?! Are you kidding me?

Yes I understand there is a verification but A- the swords all look alike in the second screen. B- The buttons are too close together so this WILL happen again.

That's a nice fu@k you Loki

Guys and Gals - what are your thoughts here.

Should I make this an issue or have I not had enough coffee this am?

Re: OTM - The 'support' team

Posted: Mon Aug 06, 2012 3:10 pm
by admin
Hi this should be sorted out now.

Thanks

Re: OTM - The 'support' team

Posted: Mon Aug 06, 2012 3:18 pm
by Loki
Indeed it was.

Tyvm.