Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

My accounts been locked out?!?!?!

#1
My accounts have been locked out the character is Godzilla007 and Spellb0und (they r different account) and along with all my alts in those account?
181 Druid
166 Rouge

Veteran CH Player, playing since December 2011.
Proud owner of a white coven

Proud Member of Aeon
"Patience is bitter, but its fruit is sweet"
There is no sweet fruit for CH...

Re: My accounts been locked out?!?!?!

#2
Do you mean the passwords don't work?

Or the account reads as disabled?

If they don't work, did anyone else know your account info?
I would think before answering this honestly because saying "yes I shared my info" kinda renders the account dead.
So maybe just answer that question in yer head.

If the account is disabled you most likely got banned for breaking the Terms of Service...the good news is you can appeal it by reading the Appeals Policy Sticky on the forums.
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Teaweasel 121 Druid (Morrigan, Clan: Avalon, On Hiatus)
Teaweasel 133 Druid (Arawn, Retired)
Best Build is a 30/30 in Thinking for yerself ;)

Re: My accounts been locked out?!?!?!

#3
yes i only shared 1 acc though and the godzilla007 was shared with a trusted friend whom we have known since lvl 16 and lvl all the way to 90 and many alts to 80 also he would not betray me i know as a fact because again i have shared many thing with him including over 600k worth of items for him to keep and i also bought the acc spellbound from him when it was lvl 61
181 Druid
166 Rouge

Veteran CH Player, playing since December 2011.
Proud owner of a white coven

Proud Member of Aeon
"Patience is bitter, but its fruit is sweet"
There is no sweet fruit for CH...

Re: My accounts been locked out?!?!?!

#4
yes i only shared 1 acc though and the godzilla007 was shared with a trusted friend whom we have known since lvl 16 and lvl all the way to 90 and many alts to 80 also he would not betray me i know as a fact because again i have shared many thing with him including over 600k worth of items for him to keep and i also bought the acc spellbound from him when it was lvl 61
Sorry you are saying he knew both login details, there is your answer, he more than likely changed both passwords!
D0nk0 Lvl143 warrior
D1nk1 lvl90 druid (retired)
D2nk2 lvl70 ranger (retired)
D3nk3 lvl128 druid (dual log)
D4nk4 Lvl142 ranger (tri log)
D6nk6 lvl80 mage (retired)

General of PRIME
Proud owner of 2 full darkflame sets

D5nk5 lvl85 rogue (arawn)

Re: My accounts been locked out?!?!?!

#8
From the Unauthorised Account Access Policy:
You are not allowed to share your username or password with anyone.
When you create an account, you are responsible for all activities conducted through the account.
You are responsible for maintaining the security of your own account. This includes ensuring your username and password remain confidential. You are responsible for all uses of your username and password, whether or not it has been authorised by you. Do not write your password down.
One Thumb Mobile does not recognise the transfer of Celtic Heroes accounts between individuals. This includes accounts which have been transferred for in-game items or Gold, or “real-world” currency.
Because of the nature of this issue, both accounts in question have been disabled.

This decision can be appealed using the Appeals Procedure: http://www.onethumbmobile.com/celticher ... 71&t=14400

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