Page 1 of 2
My accounts been locked out?!?!?!
Posted: Mon Aug 13, 2012 5:59 am
by Godzilla
My accounts have been locked out the character is Godzilla007 and Spellb0und (they r different account) and along with all my alts in those account?
Re: My accounts been locked out?!?!?!
Posted: Mon Aug 13, 2012 7:31 am
by Teaweasel
Do you mean the passwords don't work?
Or the account reads as disabled?
If they don't work, did anyone else know your account info?
I would think before answering this honestly because saying "yes I shared my info" kinda renders the account dead.
So maybe just answer that question in yer head.
If the account is disabled you most likely got banned for breaking the Terms of Service...the good news is you can appeal it by reading the Appeals Policy Sticky on the forums.
Re: My accounts been locked out?!?!?!
Posted: Mon Aug 13, 2012 9:18 am
by Godzilla
yes i only shared 1 acc though and the godzilla007 was shared with a trusted friend whom we have known since lvl 16 and lvl all the way to 90 and many alts to 80 also he would not betray me i know as a fact because again i have shared many thing with him including over 600k worth of items for him to keep and i also bought the acc spellbound from him when it was lvl 61
Re: My accounts been locked out?!?!?!
Posted: Mon Aug 13, 2012 11:02 am
by D0nk0
yes i only shared 1 acc though and the godzilla007 was shared with a trusted friend whom we have known since lvl 16 and lvl all the way to 90 and many alts to 80 also he would not betray me i know as a fact because again i have shared many thing with him including over 600k worth of items for him to keep and i also bought the acc spellbound from him when it was lvl 61
Sorry you are saying he knew both login details, there is your answer, he more than likely changed both passwords!
Re: My accounts been locked out?!?!?!
Posted: Mon Aug 13, 2012 11:54 am
by Godzilla
no he only knew one but both arnt working and i have only given detail to 1 person and to only 1 acc
Re: My accounts been locked out?!?!?!
Posted: Mon Aug 13, 2012 1:37 pm
by Voldemort
Maybe he logged in on one, changed the password, and asked OTM to disable the other? Just a guess.
Re: My accounts been locked out?!?!?!
Posted: Tue Aug 14, 2012 6:42 am
by Godzilla
Re: My accounts been locked out?!?!?!
Posted: Tue Aug 14, 2012 11:47 am
by SupportBot
From the Unauthorised Account Access Policy:
You are not allowed to share your username or password with anyone.
When you create an account, you are responsible for all activities conducted through the account.
You are responsible for maintaining the security of your own account. This includes ensuring your username and password remain confidential. You are responsible for all uses of your username and password, whether or not it has been authorised by you. Do not write your password down.
One Thumb Mobile does not recognise the transfer of Celtic Heroes accounts between individuals. This includes accounts which have been transferred for in-game items or Gold, or “real-world” currency.
Because of the nature of this issue, both accounts in question have been disabled.
This decision can be appealed using the Appeals Procedure:
http://www.onethumbmobile.com/celticher ... 71&t=14400
Re: My accounts been locked out?!?!?!
Posted: Wed Aug 15, 2012 5:46 am
by SpiritHealer
This is rediculous.....
Your going to lose half your players because of this. If you want to prevent scamming you might as well make Trading against the Terms and Conditions too :|
Re: My accounts been locked out?!?!?!
Posted: Wed Aug 15, 2012 6:10 am
by Godzilla
Yes i agree... and what about all the clans banks... Millions of dollars lost...
