Page 1 of 2

device banned?!:( HELP

Posted: Fri Aug 24, 2012 11:58 am
by Zahadna
Hello,

i dont know what really happened to my device but when i want log in i cant click on button ,continue, is shadowed ... i play this game one year and never happened to me. I really need ur answer . Im not gonna write here acc info , only in PM.

i want my device back. Maybe is problem with itunes cause i share it with friend (my own has expired and i needed his to download games).I cant write here all info just please PM me :( urgently

i love this game, i love my clan and my friends . I dont wanna make them quit for me, and only for this problem... please :(

THANK U

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 12:08 pm
by howardisawesome
delete the app and re download it. or fully close the device and then restart. usually its because something happened to the internet.

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 12:26 pm
by Zahadna
i did it and always happen same.. it asks for itunes password always and when i do, i still cant continue. Only log in, and i see empty slots of my characters.

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 12:34 pm
by howardisawesome
ask one of the admins. i never seen this before :shock:

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 1:10 pm
by Zahadna
where can i contact them?

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 1:29 pm
by CommunityBot
Hi there,

This might be a connection issue.

Can you try fully turning off your device, and then turning it back on again, and see if that works?

If it doesn't, can you try connecting to a different WiFi network to the one you normally use?

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 1:43 pm
by Zahadna
and this is problem:/ iam now only on shared network from my iphone in which is internet... :/i tried all...

u sure is not a ban?

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 1:52 pm
by Zahadna
ah ya u right,, it do to my others apps too :( well . Thanks for help :) i will try later with other wifi connection

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 1:53 pm
by CommunityBot
It's possible that because you are on a shared network, you are not able to access a game like Celtic Heroes. Sometimes shared or public networks have restrictions on them which prevent people from watching videos on YouTube, or playing certain games, in order to give everyone the best possible connection.

EDIT: No worries, just post here if you have trouble on a different, non-shared network.

Re: device banned?!:( HELP

Posted: Fri Aug 24, 2012 5:07 pm
by Xell

u sure is not a ban?
If you are banned, you wont be able to log in. When you click on "log in" or "continue" youll get a pop up that says "This account has been disabled" (or something similar to that). Just wanted to clear that up.