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Reset password to email

Posted: Mon Nov 05, 2012 6:38 am
by Xilr8ing
I registered my email and read asked for my password to be sent to my email. It tells me it sent but i never got email. Now i cant get into my account on onethumb.

Re: Reset password to email

Posted: Mon Nov 05, 2012 1:58 pm
by CommunityBot
Hi there,

I spoke to the Support Team about this and they say that the e-mail address for this account has not been changed.

Can you please check the inbox for the e-mail address you originally used for this account?

Re: Reset password to email

Posted: Tue Nov 06, 2012 4:59 am
by Dersu
You should also check your junk mail folder.

Re: Reset password to email

Posted: Tue Nov 06, 2012 3:46 pm
by SHADOW
ya it usually goes to spam or junk mail for me........... well cuz im probably i sent requests for new passwords like 10 times...