Celtic Heroes

The Official Forum for Celtic Heroes, the 3D MMORPG for iOS and Android Devices

Re: Lost everything!!!

#2
I'm not entirely sure what you mean or what your set-up is, but I can set your mind at ease about your in-game items and characters.

They are safe.

Everything related to the account (character, gold, plat, items etc. ) is stored on the servers at OTM.

If I understand your situation, the game has merely been deleted from your phone. Option one would be to plug into iTunes on your computer and re-install the game. Option two would be to re-download the game from the app store.

Once you do that, and log into your account, you will find that the only thing you have lost is time.
-------------
Dersu of Herne
lvl 135+ Druid (Double Helix Build)
Clan Infection... of the Britannians family of clans.

Re: Lost everything!!!

#5
Not my servers, but OTM's, yes.

The only thing saved on your phone is the game itself. Everything else is on the servers. That is why you can log into your account from different devices.

The account will not have been deactivated. In fact, just this week I logged onto an account that I haven't used since April.

Like I say, you will just need to re-install the game onto your phone. Then enter your username and password. There will probably be a lot of patch files that need to be downloaded once you connect, so it may take a few minutes before you can actually get into the game, but I don't think you need to worry about anything on your character.

To set your mind further at ease, I will say that the game has been deleted from my iPod several times. (My son likes to hit buttons). I just restore it from iTunes and go about my merry business.
-------------
Dersu of Herne
lvl 135+ Druid (Double Helix Build)
Clan Infection... of the Britannians family of clans.

Re: Lost everything!!!

#6
Thank you so much. I played this game days straight for almost a full year. I would have died if I lost everything. Now I just need to get wifi, lol. Just so glad to know I have my characters and etc. I really appreciate you taking time to respond to my question. Have a great night/day

Re: Lost everything!!!

#7
No problem at all. I know it can be frustrating when you think something might have happened.

Remember also, that even if something is entirely botched when you log in, support can help you sort it out.

Thanks. You too. :)
-------------
Dersu of Herne
lvl 135+ Druid (Double Helix Build)
Clan Infection... of the Britannians family of clans.

Who is online

Users browsing this forum: No registered users and 31 guests