Celtic Heroes

ok.... so i am really happy that it is double plat week so i decided to buy some plat.... i used my 50$ that i had been saving up for the 1600 platinum... because it is double platinum week i was expecting 3100 platinum, but instead i got zero

It said ''procesing'' for a very long time but eventually i got it... it stopped saying processing and it turned back to normal... i waited 4 minutes but nothing happened!!!! i looked on my itunes account and the 50$ HAD been subtracted from there.... i looked on the forums and tried turning my iPod on and off, opening other apps with in-app purchases and changing my wifi.... but this all didnt work!!!!

i tried it some more and clicked a few times on the 50$-3100 platinum button and than it said " this item has been purchases but has not been downloaded yet"

any idea on how to fix this? can i have my 3100 platinum? i have been waiting a VERY long time for a double plat week and now it has to go like this!!! i am very mad and sad!
thx in advance!!!

name: Dutchy
lvl: 89
world: Epona



PLEASE HELP!!!

This sounds like a connection issue to me.

I know you said you have already tried a different Wi-Fi connection, but could you please try another one? Perhaps one that is provided by a different service? It sounds as though your Platinum transaction needs to be completed, and this can usually be done by using a different Wi-Fi provider.

Please ensure that you try to complete the transaction on the same device that you made the Platinum purchase on.

Hope this helps!