Support's speed in replying tickets or emails
#1Support needs to speed up, can't seem to get any replies from the support whether I sent an in-game ticket or through email.
Re: Support's speed in replying tickets or emails
#2Hi there,
The Support Team is currently working their way through the Christmas backlog, as they received a very large number of requests over the holidays, and so it may take some time to them to respond to your issue.
However please be assured that your request will be processed as soon as possible.
The Support Team is currently working their way through the Christmas backlog, as they received a very large number of requests over the holidays, and so it may take some time to them to respond to your issue.
However please be assured that your request will be processed as soon as possible.
Terms of Service, Policies and Procedures: http://celtic-heroes.com/support/
Re: Support's speed in replying tickets or emails
#3But taking over a week is way too long, can you guys try your best? Thank you.