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my grandson spent my plat in a world that will never be used

Posted: Wed Jan 30, 2013 4:34 pm
by BoneCollector
just wish either the stuff (charms) he spent it on could be transfered to rosemerta where i actualy play or or get my plat back and delete other char. on all other worlds my gradson created :( he feels bad about what he did but its done dunno if anything can be done about it. little less than $100 of plat wasted on a char than wont be played not good.

Re: my grandson spent my plat in a world that will never be

Posted: Thu Jan 31, 2013 1:30 am
by Dersu
Ouch... :shock:

If this was done very recently, you could certainly write an in-game support ticket requesting that the damage be repaired. Not sure if they would be willing to track it all down, but it sounds like it might be possible for them to refund the charms to gold - refund the gold to plat.

I would think the best thing to do on your end would be to figure out exactly what he did. It sounds like he is sorry about it, so I suspect that he would be willing to help you account for everything. I'm assuming he bought gold with plat, then bought things with the gold.

If the list is very detailed (and you did mention worlds) it might be best to go through the support email.

If he traded people plat items for their charms... it probably won't be possible, however.

If OTM is unable to help (or if they are only able to go as far as returning the gold to the character, but not the plat to the account) I would think someone in the community might be able to help you with a wealth transfer.

Hopefully Support can take care of it though ;)

Good luck.