I'm so frustrated at your log in - password reset system
Posted: Sat Feb 02, 2013 4:12 am
Sorry if I vent but your account registration / password reset is a complete joke! Here is my situation.
I created my account on iPhone and played game. Decided I liked it enough to try it on my iPad. Try to log in and tells me password is incorrect. Not sure how because u have two passwords I use and neither are working. That's besides thr point here.
So I got to request a password reset. In orde to do this I need to provide my user name and email address. On wait I never gave my email address during registration because your game doesn't ask for it. So then I go back to my iPhone and follow your steps to register my email address. Guess what? Yup you guessed it. I needed my password in order to register my email address.
What they hell am I suppose to do now? Who thought out this process?
I created my account on iPhone and played game. Decided I liked it enough to try it on my iPad. Try to log in and tells me password is incorrect. Not sure how because u have two passwords I use and neither are working. That's besides thr point here.
So I got to request a password reset. In orde to do this I need to provide my user name and email address. On wait I never gave my email address during registration because your game doesn't ask for it. So then I go back to my iPhone and follow your steps to register my email address. Guess what? Yup you guessed it. I needed my password in order to register my email address.
What they hell am I suppose to do now? Who thought out this process?