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Refund
Posted: Sat May 18, 2013 12:38 pm
by Weezy011
I hae sent about 8 support tickets since around the first couple of days of the update and still have not received refund. Most everyone in clan has. Is there some sort of time table! I understand otm is very busy just wanna make sure it gets done eventually. Thanks
Re: Refund
Posted: Sat May 18, 2013 1:45 pm
by Rhysjm
It will get done eventually, just be patient and do not under any circumstances spam them with support tickets, as that is entirely counterproductive.
Re: Refund
Posted: Mon May 20, 2013 10:02 am
by SupportBot
Hi there please be assured that your support ticket will be seen to in time. However due to the expansion we are dealing with a large number of backlog tickets and sending in multiple requests only slows down the process more.
Thanks for understanding!