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character accidentaly deleted
Posted: Mon Jun 03, 2013 5:09 am
by karahSYNDICATE
long story short i accidentaly deleted my main and my alt on my account and i need them retreived pronto because i have a crap load of items i need and vast amount of gold. i contact support and i shouldve known, support dosent reply so is it impossible to get them back or what?
Re: character accidentaly deleted
Posted: Mon Jun 03, 2013 5:45 am
by FrostKnight
How did you find yourself writing in both your characters names may I ask?
Re: character accidentaly deleted
Posted: Mon Jun 03, 2013 9:25 am
by Skenkee
Here is a page on how to restore your deleted characters:
http://www.celtic-heroes.com/support/su ... haracters/
Now we all know it takes a short while for support to respond. Please don't send more than one ticket because this slows down the process if everybody is doing that.
Also it's the first workday for support and they might have a lot of tickets from over the weekend to process.
Please be patience.
Re: character accidentaly deleted
Posted: Mon Jun 03, 2013 9:27 am
by SupportBot
This issue has been dealt with. Please be aware that we do not work at weekends so you will not get a response from Support over the weekends.