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porblem with not recieving gold from plat buy
Posted: Sat Jun 22, 2013 10:16 pm
by Zindal
i have contacted ingame support countless times but still have recieved any notification if they are looking into it. My problem is that after buying 100k gold with 1000plat i was experiencing lag so i relogged. After i did the gold i bought was gone and the plat was gone as well. Please help me.
zindal from crom
Re: porblem with not recieving gold from plat buy
Posted: Sat Jun 22, 2013 10:27 pm
by Deathreaver
yeesh dude
send ONE support ticket and wait at least a week and a half or so
if there is still no response then you might wanna consider sending another
also otm is probably really busy during the new patch so it might take a bit longer than usual
Re: porblem with not recieving gold from plat buy
Posted: Sun Jun 23, 2013 12:14 am
by Zindal
thanks i hope they respond though.
Re: porblem with not recieving gold from plat buy
Posted: Sun Jun 23, 2013 5:06 am
by Natures Touch
I spamm em with same mssg they respond fast lol
Re: porblem with not recieving gold from plat buy
Posted: Sun Jun 23, 2013 3:18 pm
by Voldemort
I spamm em with same mssg they respond fast lol
I don't condone this at all. Please just send one support ticket.
Re: porblem with not recieving gold from plat buy
Posted: Mon Jun 24, 2013 12:25 pm
by RainyDays
Same thing happened to me and a girl i know. Been days now and it's still not refunded. At first i thought it was just me but there is a few. For fear of disappearing i didn't purchase more plat. I had to watch people buy chests because my plat was missing. Wasn't going to but off others with gold. I need pain and suffering compensation lol. I try to make light of this but if i purchase something real money i expect to get it.
Re: porblem with not recieving gold from plat buy
Posted: Tue Jun 25, 2013 12:31 am
by I'mdead
This problem should be solved fast...