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deleted character with 200k

Posted: Thu Aug 29, 2013 4:49 am
by Rainvine
Hey! Im Marick from the herne server and on my other account I created RainVine the rogue. I sent 200k to her and lots of stuff, but then I decided I wanted a warrior. I returned te stuff to my old character and FORGOT TO SEND BACK THE 200K and deleted her with it! Now my 200k is gone! Please help! I lvl'd my warrior RainVine to lvl 5 but I dont care if it gets deleted I just want my gold back! 8(

Re: deleted character with 200k

Posted: Thu Aug 29, 2013 3:56 pm
by I'mdead
Send a e-mail to [email protected]

Re: deleted character with 200k

Posted: Thu Aug 29, 2013 7:57 pm
by admin
Hi there, please just make a support ticket ingame and the support team will restore your character.

Re: deleted character with 200k

Posted: Fri Aug 30, 2013 11:02 pm
by dioraddict
Support ticket? I accidentally deleted my level 82 rogue character VivatRegina from Herne, and I emailed support about retrieving her back. How long does it usually take to get your character back? I'm really not in the mood to level a new character. Maybe I should email support again.


Thank You

dioraddict
Level 82 rogue~ VivatRegina
Level 43 ranger~TigOBitties

Re: deleted character with 200k

Posted: Sat Aug 31, 2013 12:33 am
by Yilley
well its the weekend and support doesnt work the weekend it also takes a few days sometimes its much faster but a few days are what u should expect. This means that it wont be ready till some time mid next week if u sent it today.

Re: deleted character with 200k

Posted: Sat Aug 31, 2013 2:32 pm
by dioraddict
Ok Thank you!

Dioraddict




Herne
Level 82~Rogue VivatRegina
Level 45~Ranger TigOBitties
Level 11~ Mage LadyDie

Re: deleted character with 200k

Posted: Sun Sep 01, 2013 3:12 pm
by Rainvine
thanks guys!!

Re: deleted character with 200k

Posted: Mon Sep 02, 2013 12:01 pm
by CommunityBot
It can take some time for a request to be processed as the team receives a very large number of them every single day.

However please be assured that your issue will be looked at as soon as possible.