Retrieving deleted character.
Posted: Fri Aug 30, 2013 11:13 pm
by dioraddict
I accidentally deleted my level 82 rogue character VivatRegina from Herne, and I emailed support about retrieving her back. How long does it usually take to get your character back? I'm really not in the mood to level a new character. Maybe I should email support again.
Thank You
dioraddict
Level 82 rogue~ VivatRegina
Level 43 ranger~TigOBitties
Re: Retrieving deleted character.
Posted: Sat Aug 31, 2013 3:59 pm
by I'mdead
Wait 1-2 weeks, if the problem is not fixed after 2 weeks, resend the e-mail.
Re: Retrieving deleted character.
Posted: Mon Sep 02, 2013 12:11 pm
by CommunityBot
If you have another character on your account you can use that character to contact the Support Team using the in-game support tool.
More information on how to use the tool can be found here:
http://celtic-heroes.com/forum/viewtopi ... 69&t=11544
It can take some time for the Support Team to respond to an issue, due to the large number of requests they receive each day, but please be assured that your issue will be looked at as soon as possible.