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My account got disable
Posted: Sat Sep 07, 2013 3:12 pm
by Jakepake1
My account got disable i did nothing wrong the last time i was playing was at night 2 days ago and by the next morning i log in and it said my account got disable and why i did nothing wrong i support OnetumbMobile but they took long to respond and i want my account right now quick cuz i don't want to lose my data and this game is really fun and my friends are waiting for me to play with them and help him level and i don't him mad at me
Re: My account got disable
Posted: Sun Sep 08, 2013 5:56 am
by Android (Developer)
Send an email to
[email protected], your issue will be dealt with in due time.
Re: My account got disable
Posted: Sun Sep 08, 2013 11:52 am
by Jakepake1
Ok thank you
Re: My account got disable
Posted: Sun Sep 08, 2013 12:05 pm
by Jakepake1
I have reply before, yesterday at 1:17
Re: My account got disable
Posted: Sun Sep 08, 2013 12:45 pm
by Jakepake1
Or 1:27
Re: My account got disable
Posted: Sun Sep 08, 2013 12:58 pm
by Skenkee
OTM repeatedly say it might take up to 2 weeks because of the many messages they get.
If you don't have an answer after 2 weeks then resend.
Re: My account got disable
Posted: Sun Sep 08, 2013 6:06 pm
by Jakepake1
Oh thank you, can't wait to play again and that's the only game i have play for so Long and i can't wait to play this awesome mmo game.

Re: My account got disable
Posted: Mon Sep 09, 2013 10:52 am
by CommunityBot
dsgrendar is right, it can take some time for appeals to be processed as they must be fully investigated.
Please be assured though that your appeal will be looked at as soon as possible.
Re: My account got disable
Posted: Mon Sep 09, 2013 10:54 am
by Jakepake1
Oh ok
Re: My account got disable
Posted: Wed Sep 11, 2013 7:59 pm
by Yourtoxin
I had an old bank disabled.. I sent the report weeks ago, then 2 weeks ago sent again... No reply.... I think they blocked my email or something..