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Support Working?

Posted: Wed Oct 09, 2013 12:33 am
by Lakerz
Ok so iv sent a support messages and idk if it really works or how long it should take for them to help out? So can someone tell me how long this may take. Thanks

Re: Support Working?

Posted: Wed Oct 09, 2013 1:12 am
by Omniomega
Iv only ever sent one
Got a reply 4days later
I think that was an ok amount of time.

Re: Support Working?

Posted: Wed Oct 09, 2013 3:56 pm
by Jacoby
From what I've been told is they don't respond on weekends and holidays

Re: Support Working?

Posted: Fri Oct 11, 2013 10:38 am
by CommunityBot
It can take some time for the Support Team to respond as they receive a very large number of messages and requests every single day.

Please be assured though that your issue will be looked at as soon as possible.