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Otm
Posted: Tue Oct 22, 2013 11:59 pm
by CyberDragon
I asked yesterday for a refund on the 1m fellspine my brother bought it instead of asking I was going to buy the new ammy. I really want now but still haven't gotten refund when will I.
Re: Otm
Posted: Wed Oct 23, 2013 12:15 am
by CH45E
Well it isnt wise to send a support ticket on a busy day (especially since the event has been out about 2 days). I suggest send it multiple times, spread out. You have 1 month since purchase to get a full refund
Re: Otm
Posted: Wed Oct 23, 2013 12:28 am
by JakesAura
Since the event just started support will work quickly so of say 3-7 days. If no response then.
Send another ticket
Re: Otm
Posted: Wed Oct 23, 2013 3:21 am
by shreader1
they say if u own a item for 10 days its no longer refundable
Re: Otm
Posted: Wed Oct 23, 2013 5:13 am
by Ezekiell
they say if u own a item for 10 days its no longer refundable
its 12 days I think.
Re: Otm
Posted: Wed Oct 23, 2013 11:07 am
by CommunityBot
It can take some time for the Support Team to process your ticket as they receive a very large number of tickets and messages every single day.
Please be assured though that your issue will be looked at as soon as possible.
Re: Otm
Posted: Thu Oct 24, 2013 12:46 am
by CyberDragon
Ok thank you