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Why Take so long to Reply?

Posted: Mon Nov 25, 2013 12:44 am
by KSGRSulius
Ok Honeslty I have mailed support 3 weeks ago about my account and havent gotten a reply,I know there are busy but really?3 Weeks is a huge wait.Please check your mail

Re: Why Take so long to Reply?

Posted: Tue Nov 26, 2013 10:06 am
by spynu
They have lots of requests a day and a relatively small staff so ye they may take awhile.
Worst thing to do is send multiple tickets though it just slows down the process. :/

Re: Why Take so long to Reply?

Posted: Fri Nov 29, 2013 3:36 pm
by CommunityBot
The Support Team is currently dealing with a very large backlog, and as such it may take some time for your issue to be processed.

Please be assured though that your issue will be looked at as soon as possible.