Page 1 of 1

Support won't restore warden

Posted: Wed Dec 04, 2013 8:11 pm
by shydiot
I sent like two tickets in two weeks for my warden gloves, boots and also sprite wand (starter wand) to be restored and still got ZERO answer. I have dropped all of them long ago, but as a proof I have meteoric gloves and frozen boots. and, the wand it just the weapon that your char already wears when you make it.

I would like to have those as fashion but of course got royally ignored by support.

thanks.

(newton 133 crom)

Re: Support won't restore warden

Posted: Thu Dec 05, 2013 1:32 am
by lordofdoom
I have sent a support ticket for the wardens gloves: they did return them. Wait a little while they will get to you.

Re: Support won't restore warden

Posted: Thu Dec 05, 2013 3:42 pm
by CommunityBot
The Support Team can only restore items which have been dropped in the last 3 months.

Re: Support won't restore warden

Posted: Thu Dec 05, 2013 4:55 pm
by shydiot
ah yes it's been way longer

thanks for answer

Re: Support won't restore warden

Posted: Thu Dec 05, 2013 4:55 pm
by Precision
The Support Team can only restore items which have been dropped in the last 3 months.
So it's impossible for a character made in 2011, like me, to have his warden and/or starter armour restored that was dropped way back?

Re: Support won't restore warden

Posted: Thu Dec 05, 2013 9:16 pm
by FrostKnight
So you are saying you cannot get the quest chain armour back for people which leads to meteoric-frozen-dragonlord which is pretty much the only quests to work on in the game? Thats honestly stupid. Thats like saying someone who's sibling dropped all their, lets say- dragonlord armour- can't get it back?

Yea you may have frozen boots and met gloves, but wth. Quest items should be able to be given back within any time range.

Re: Support won't restore warden

Posted: Fri Dec 06, 2013 10:35 am
by CommunityBot
So you are saying you cannot get the quest chain armour back for people which leads to meteoric-frozen-dragonlord which is pretty much the only quests to work on in the game? Thats honestly stupid. Thats like saying someone who's sibling dropped all their, lets say- dragonlord armour- can't get it back?

Yea you may have frozen boots and met gloves, but wth. Quest items should be able to be given back within any time range.
Quest items which are required for the completion of a quest will be restored regardless of when they were dropped.