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When Will Support Restore Deleted Character Of My Friend????

Posted: Sun Dec 08, 2013 2:09 pm
by ManOfJusticeRhianon
He (as he says) sent tickets many times!!! its been 4weeks and still character isnt restored!! OTM when will you rstore char??? just because he isnt play buyer doesnt mean you can ignore him!!!

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Sun Dec 08, 2013 3:59 pm
by spacemod
Ohhhh snap! And I agree (sort of) I sent one too and still nothing..

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Sun Dec 08, 2013 4:44 pm
by ManOfJusticeRhianon
Ohhhh snap! And I agree (sort of) I sent one too and still nothing..
Problem Is He Sent First Ticket 4 Weeks Ago..... And He Sends Tickets Every Third Day

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Sun Dec 08, 2013 5:09 pm
by spacemod
Ohh well that makes sense..

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Sun Dec 08, 2013 5:49 pm
by I'mdead
Well he is spamming tickets... That actually slows down the process (Happened to me). Tell him to send 1 more.

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Sun Dec 08, 2013 6:12 pm
by ManOfJusticeRhianon
Well he is spamming tickets... That actually slows down the process (Happened to me). Tell him to send 1 more.
Well i think spamm will speed up process, since your tickets will be everywhere which means otm will see them... i think problem is that he isnt plat buyer

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Mon Dec 09, 2013 11:40 am
by CommunityBot
Sending multiple tickets about the same issue will slow down the process - please only send one ticket per issue.

I apologise for the length of time it is taking to resolve tickets, however the Support Team is currently dealing with a very large backlog which is why it may take some time for tickets to be processed.

Please be assured though that the ticket will be looked at as soon as possible.

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Mon Dec 09, 2013 12:17 pm
by ManOfJusticeRhianon
Sending multiple tickets about the same issue will slow down the process - please only send one ticket per issue.

I apologise for the length of time it is taking to resolve tickets, however the Support Team is currently dealing with a very large backlog which is why it may take some time for tickets to be processed.

Please be assured though that the ticket will be looked at as soon as possible.
So if fried sent ticke 4 weeks ago that same ticket would be still seen by otm?

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Wed Dec 11, 2013 4:12 pm
by Petovyp
I also sent ticket and mail and not response they should have more admins i think

Re: When Will Support Restore Deleted Character Of My Friend

Posted: Thu Dec 12, 2013 11:58 am
by CommunityBot
So if fried sent ticke 4 weeks ago that same ticket would be still seen by otm?
Yes, the ticket will still be seen by the Support Team.