Page 1 of 1

Help!!!!!!

Posted: Wed Jan 08, 2014 12:02 am
by Lonewolfjrr
ok so i just made a rogue alt and was transferring him stuff like shadowstrike, heroic boots glovesn ammy and lixs and restores. So i did some quest and about to use a lix in the catacombos when i looked and i didnt have any in my inv. I thought that was weird since i transferred around 140 over so i looked on my main, mains bank, and my alts bank and they arent anywhere to be found. So i was wondering if this has happened to anyone before, and if so what did you do to get the items back

Re: Help!!!!!!

Posted: Wed Jan 08, 2014 12:08 am
by keridwyn
Make an ingame support ticket. Be as specific as you can -- date and time of the transfer (include your time zone), name of the toons you transferred between, whether it was a direct transfer or via mail, and the items transferred. Hopefully they will be able to help you out. Be prepared to prove that you are the owner of both toons involved in the transfer.
Good luck.

Re: Help!!!!!!

Posted: Wed Jan 08, 2014 12:09 am
by Lonewolfjrr
Make an ingame support ticket. Be as specific as you can -- date and time of the transfer (include your time zone), name of the toons you transferred between, whether it was a direct transfer or via mail, and the items transferred. Hopefully they will be able to help you out. Be prepared to prove that you are the owner of both toons involved in the transfer.
Good luck.
Ok thanks

Re: Help!!!!!!

Posted: Wed Jan 08, 2014 3:03 am
by chaoslord1
It is possible you mailed it to somebody else by accident-it has happened to me with a Golden Rejuv before.
If the guy claims it, then you're essentially screwed.

Re: Help!!!!!!

Posted: Wed Jan 08, 2014 4:24 am
by Crystality
Did you check the mail. .-.

Re: Help!!!!!!

Posted: Wed Jan 08, 2014 11:16 am
by CommunityBot
More information on how to use the support tool can be found here: http://celtic-heroes.com/forum/viewtopi ... 69&t=11544

Re: Help!!!!!!

Posted: Wed Jan 08, 2014 12:01 pm
by Lonewolfjrr
Did you check the mail. .-.
I was dual devicing so i didnt use mail