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I want my money back or the Platinum I was suppose to reci
Posted: Mon Jan 20, 2014 8:01 pm
by Dawn Knight
So i bought $50 worth of platinum today and i didnt not receive plat when i purchased it. $50 + tax takin outa my itunes account and no plat recieved
I want this fixed now.
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Mon Jan 20, 2014 8:04 pm
by Annihilation
Earse the app then reboot your device. After that re download Celtic Heroes
Maybe it works
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Mon Jan 20, 2014 8:12 pm
by CH45E
No restore in app purchases button lol? Maybe you can send in a support ticket
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Mon Jan 20, 2014 8:20 pm
by Dawn Knight
Sent one but im getting impatient no reason to not have my plat
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Mon Jan 20, 2014 9:00 pm
by CH45E
Sent one but im getting impatient no reason to not have my plat
Have you attempted to purchase something even though it shows no plat? Also make sure it actually spent. Log in and out of itunes
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Mon Jan 20, 2014 9:09 pm
by admin
Hi there, could you have a look at this page it details how to solve issues with platinum purchases - in all cases the platinum purchase is logged and there is no way you will lose your money:
http://celtic-heroes.com/support/suppor ... um-issues/
Let me know how you get on with this.
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Mon Jan 20, 2014 9:11 pm
by Awe :)
Reenter your apple id at another connection it ussually works
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Mon Jan 20, 2014 10:27 pm
by Dawn Knight
Hi there, could you have a look at this page it details how to solve issues with platinum purchases - in all cases the platinum purchase is logged and there is no way you will lose your money:
http://celtic-heroes.com/support/suppor ... um-issues/
Let me know how you get on with this.
None of those worked.
Getting impatient.
Re: I WANT MY MONEY BACK OR THE PLATINUM I WAS SUPPOSE TO RE
Posted: Tue Jan 21, 2014 12:04 am
by Dawn Knight
I want my platinum.
Level 171 warrior siade
Re: I want my money back or the Platinum I was suppose to re
Posted: Tue Jan 21, 2014 11:54 am
by Dawn Knight
Still waiting...