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Account Recovery

Posted: Wed Jan 29, 2014 9:48 pm
by PureDPS
Admin, my friend has sent support tickets and messages over Facebook. And his account still has not been recovered. You messaged him back over Facebook about a month ago but havnt done anything. Is there anything he can do?

Re: Account Recovery

Posted: Thu Jan 30, 2014 10:46 am
by CommunityBot
To recover an account you need to contact the Support Team.

You can do so by either using the in-game support tool, or e-mailing [email protected].

Please tell your friend to include as much information as possible about the account in question in their e-mail, as this will help the team locate and verify the account.

Re: Account Recovery

Posted: Sat Feb 01, 2014 4:45 pm
by Ali_237x
Luthias , i did send a support ticket using the in game tool for account recovery but im still waiting for a response i know support team deal with a lot of requests daily but this very important my account is lvl 180+ please answer me and thanks.