Page 1 of 1

New refund policy????

Posted: Mon Feb 10, 2014 6:17 pm
by PartyNinja
So i recently asked for a refund on the new yule Icecrytal pendant of the north wind(costs 1m in shop).. I logged in after a good night of sleep and see that i have been mailed by support. I open the mail to find that i have gotten only 500k for my refund... i would like to know why this happened and if it has been to long and you just decided to give me half the gold it was worth. If i wanted 500k i would have sold to lux way easier than sending a email to support for a refund on my ammy. Please look into this and pm me or post the reason why i only got 500k. thank you
Would like to get it done asap to get to that big ol 190 :D

Re: New refund policy????

Posted: Tue Feb 11, 2014 5:37 pm
by Community (Finn)
Hi,

I have sent you a private message.

Please reply with the details.

Thanks,

Finn.