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Account Disabled

Posted: Thu Feb 13, 2014 6:04 am
by Soulsearcher98
I decided to log onto one of my old accounts I hadn't logged in ages but it seems it has been disabled for no reason could plz tell me why it's disabled and if you could undisable It for me plz

Kind Regards Soulsearcher :)

Re: Account Disabled

Posted: Thu Feb 13, 2014 6:28 pm
by Magixal
Im fairly sure they have started to disable old accounts if they look like they are not in use

Re: Account Disabled

Posted: Thu Feb 27, 2014 11:17 am
by Community (Finn)
Hi,

Old accounts are not disabled because they are not in use - we keep all the accounts so players may return.

Accounts are disabled because:

A) Account Sharing - usernames / passwords have been shared to other players or 3rd party websites.
B) Account Abuse - account was used to scam / abuse other players.
C) Another violation of Celtic Heroes Terms of Service.

If you want to appeal against the banning of an account:

http://celtic-heroes.com/support/polici ... procedure/

Thanks,

--Support