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Why no response?
Posted: Mon Mar 31, 2014 10:02 pm
by Daisy
Disabled account! Who can I speak to regarding this issue?
Re: Why no response?
Posted: Mon Mar 31, 2014 10:21 pm
by Gandy
You have to email
[email protected] and state why you think your account should be reactivated. They should respond and ask you the basic questions eg. username, characters, items, plat purchases etc.
Re: Why no response?
Posted: Mon Mar 31, 2014 11:29 pm
by Daisy
Been there, done that
Re: Why no response?
Posted: Tue Apr 01, 2014 1:33 pm
by Morgana
Hi,
Because of the nature of appeals it can take a few days for them to look into the account and respond to emails. Depending on the volume of cases they deal with this can take a little longer.
Appeals are aimed to be answered by friday at the latest.