Page 1 of 1

Android: unable to login to my account

Posted: Tue Apr 29, 2014 9:12 pm
by lordspector
Hi folks
Im playing the android version of this game.I'm unable to log into my account since 9.50pm today.I was with the trader in Shalemont at the camp and was buying the ancient armour(bought a few pieces).After I bought them I attempted to equip my upper armour and the game crashed.now stays at loading screen but unable to log in.i can still log in with my alt character Spectre but not my main Lordspector.My username is LORDSPECTOR. Could you check it out please?

Re: unable to login to my account

Posted: Tue Apr 29, 2014 10:09 pm
by Voldemort
Moved to Ask for Help

Re: Android: unable to login to my account

Posted: Wed Apr 30, 2014 10:56 am
by Esquilax
Thank you for the report.

I am currently looking into this with the programming team so hopefully we will have a fix for this soon.

Thanks.

Re: Android: unable to login to my account

Posted: Wed Apr 30, 2014 11:43 am
by lordspector
Thanks mate.haven't even got to try out my new ancient gear yet so I wait with anticipation :) maybe I should point out that ive uninstalled the game and reinstalled after powering my phone on and off and I cleared the cache/data in playstore before downloading too. Thanks :)

Re: Android: unable to login to my account

Posted: Wed Apr 30, 2014 4:32 pm
by Esquilax
Hi Lordspector

I think I should have fixed your character now. Issue was caused by a skill (Shroud of Spirits) in your hotbar that was attached to a Duskshadow or Darkshadow armour piece that was removed while the skill was still in the hotbar.

I have removed the skill from your hotbar so hopefully you will be able to log-in now.

If you change any equipment that has a skill on it that has been added to your hotbar and you return to game to see the hotbar missing please enter the skills menu again and then return to play and you should not experience this.

We have a fix for this bug ready to go in the next update.

Let me know if this fix has worked for you.

Thank you for your patience.

Re: Android: unable to login to my account

Posted: Wed Apr 30, 2014 5:45 pm
by lordspector
Your a bunce of legends folks thanks very much it seems to be working fine.logged in and all.now to slay some Connacht trappers.cheers

Re: Android: unable to login to my account

Posted: Thu May 01, 2014 9:36 am
by Esquilax
That is no problem, happy to help :)

Re: Android: unable to login to my account

Posted: Mon May 05, 2014 5:09 pm
by itzkoda
I think I'm having the same problem can log in and I just bought ancient armor and put my dust shadow armor in the bank
My character is itzkoda on world fingal
Plz help me