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Please support help me I miss this app

Posted: Thu May 01, 2014 2:44 pm
by Brynic
Hy I'm a really big fan of your app celtic heroes I am from South Africa and I lost my password I had not registred my email address and would like to get the password back I emailed one thumb but they sent me a messages explaining the want my details of what I last bought and my username and when I started playing approximately I was have not received any reply and it's almost been a month now please could u send me my password or reply so I can get back to playing and buying platinum.

Re: Please support help me I miss this app

Posted: Thu May 01, 2014 3:00 pm
by Morgana
Hi, sometimes emails may fail to send through.
Have you emailed [email protected] in the last week? They should be able to help.

Re: Please support help me I miss this app

Posted: Thu May 01, 2014 3:07 pm
by Brynic
I've sent what they've asked for every week for the past 4 weeks ( saying this in the most polite tone) I really want to play again but I'll be as patient as possible

Re: Please support help me I miss this app

Posted: Thu May 01, 2014 5:50 pm
by Brynic
Is there anyway I can post a private message to you I've been waiting for a month

Re: Please support help me I miss this app

Posted: Fri May 02, 2014 9:25 am
by Esquilax
HI Brynic

You can send a PM on the forums after you have made 5 posts. I did pass your post to support see if they have received your emails.

Re: Please support help me I miss this app

Posted: Fri May 02, 2014 11:57 am
by Brynic
Thanks so much man I think because I'm from sa the emails arnt going through but thanks so much for your help

Re: Please support help me I miss this app

Posted: Fri May 02, 2014 1:41 pm
by Esquilax
PM'd you back with the response from Support.