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Account banned?
Posted: Wed May 14, 2014 11:14 am
by Lazuli
I logged out and after an hour i went back on and it said this account has been banned and i don't even know why? Can someone please un ban me i spent money on it and ages playing and now its gone so idk wat happend
Thanks
Re: Account banned?
Posted: Wed May 14, 2014 11:18 am
by Morgana
To appeal the disabling of an account:
Send an e-mail to
[email protected]
In your e-mail, state the name and World of a character on the account which has been disabled.
Write a SHORT summary as to why you feel your account should be enabled.
Re: Account banned?
Posted: Thu May 15, 2014 10:03 am
by Lazuli
I have sent an email to them about the issue how long does it take them to reply/unban accounts
Re: Account banned?
Posted: Thu May 15, 2014 10:26 am
by Morgana
Appeals are aimed to be answered by close of office Friday.
Re: Account banned?
Posted: Thu May 15, 2014 10:34 am
by Dawn Knight
Appeals are aimed to be answered by close of office Friday.
I got a reply with a question yesterday and gave them the answer, hope I get a good reply today..
Re: Account banned?
Posted: Fri May 16, 2014 5:47 am
by Lazuli
What happens if they don't reply?