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Reporting a scammer
Posted: Mon Jun 09, 2014 8:13 pm
by Steeeeve
I have screenshots of a scam and I would like to get it taken care of. This person copied my name and traded clannies. He admitted to trying to frame me by copying my name. Admitted to scamming on other worlds and I would like to share the issue with full details and screenshots with someone who can take care of it. Never happened to me so sorry for asking a question that theres probably a simple answer to on this board.
Re: Reporting a scammer
Posted: Mon Jun 09, 2014 9:45 pm
by I'mdead
Send a support ticket.
Re: Reporting a scammer
Posted: Mon Jun 09, 2014 9:55 pm
by Steeeeve
there an email or something?
Re: Reporting a scammer
Posted: Mon Jun 09, 2014 11:02 pm
by Esquilax
Hi Steeeeve
If you send the information you have to
[email protected] we will investigate the issue.
Thank you for reporting it to us.
Re: Reporting a scammer
Posted: Wed Jun 25, 2014 7:39 pm
by Steeeeve
I sent an email and its been over 2 weeks and have gotten no reply. Is this normal? :/
Re: Reporting a scammer
Posted: Thu Jun 26, 2014 1:20 pm
by PurpleRain
They will look at your ticket just make sure it's not multiple tickets of it. Yes they will get to your ticket and sorry this happened to ya.
Re: Reporting a scammer
Posted: Thu Jun 26, 2014 6:09 pm
by I'mdead
They probably dealt with the scammer already. I reported someone for scamming before but otm didn't reply back but I found out he was banned.
Re: Reporting a scammer
Posted: Fri Jun 27, 2014 3:11 pm
by CommunityBot
Support look into claims, and if there is proof, action is taken.