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Refund help?

Posted: Tue Jun 17, 2014 3:15 pm
by spacemod
Ok so I sold some items then I sent a support ticket in to ask if I can get it back but they said refunds are 3 days only now? What does that mean?

Re: Refund help?

Posted: Tue Jun 17, 2014 4:07 pm
by Esquilax
Hi Spacemod

I believe the 3 day refund policy means that a support ticket must have been sent within 3 days of the sale of your items.

Refunds are only supposed to be for accidental selling of items so 3 days should be more than enough time to have realised your mistake and requested a refund.

Re: Refund help?

Posted: Tue Jun 17, 2014 5:06 pm
by spacemod
Noooo but it was a mistake though..what am I gonna do now?

Re: Refund help?

Posted: Tue Jun 17, 2014 9:46 pm
by I'mdead
Too bad I guess...