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How long?

Posted: Sun Jul 13, 2014 12:31 pm
by Smidge
How long does an account disable appeal usually take for a reply?
I applied last Wednesday and no reply yet. I am missing the sigil sales and a lot of high end bosses because of this and i have not done anything wrong to be disabled nor have i been given a reason why I was disabled,
Do otm not work weekends? Any1 been disabled before wana give me insight?
Thanks (:

Re: How long?

Posted: Sun Jul 13, 2014 1:00 pm
by Awe :)
How long does an account disable appeal usually take for a reply?
I applied last Wednesday and no reply yet. I am missing the sigil sales and a lot of high end bosses because of this and i have not done anything wrong to be disabled nor have i been given a reason why I was disabled,
Do otm not work weekends? Any1 been disabled before wana give me insight?
Thanks (:
They don't work on weekends.
If you get no reply for 2 weeks resend your mail, if you get no reply after resending for 2 weeks pm Morgana on the forums.

Re: How long?

Posted: Sun Jul 13, 2014 1:04 pm
by Smidge
2 weeks? I don't think i can make it that long with no celtic heroes :o

Re: How long?

Posted: Sun Jul 13, 2014 3:03 pm
by I'mdead
They do not work on weekends, sometimes it takes 1-2 days or even 2 weeks.

Re: How long?

Posted: Sun Jul 13, 2014 3:14 pm
by Tego
The title, its just.... "Thats what she said."

(Sorry I had to ._.)

Re: How long?

Posted: Sun Jul 13, 2014 3:27 pm
by thebeast1221
Mine took 2months lol

Re: How long?

Posted: Sun Jul 13, 2014 6:35 pm
by Curry30423
1 month for me and I gave up and pmed a forum admin...

Re: How long?

Posted: Tue Jul 15, 2014 3:34 pm
by Morgana
Appeals are currently working through a lot of back log at the moment.

They will attempt to have all answered by Friday

Re: How long?

Posted: Tue Jul 15, 2014 7:10 pm
by Smidge
So apparently the rival clan on my server have all reported me for some reason i am not sure of as i have not broken any rules.
I am fairly certain they accused me of account sharing which they have no proof of and otm cannot check IPs as it is illegal i have heard so apparently there is no way
to find out if somebody is account sharing other than chat logs i presume, so because i told my clan which i am a guard in to report someone who admitted to sharing accounts who are in this rival clan they have all reported me and my account has been blocked.
The person who told everyone to report me is now bragging on my server saying he got my blocked and threatening to block other people in my clan.

Re: How long?

Posted: Tue Jul 15, 2014 7:29 pm
by Curry30423
^ in such cases otm check the chat log