Page 1 of 1
Items gone.
Posted: Sun Aug 03, 2014 6:27 pm
by Marielle
I have lost my greater earthstone breastplate and leggings.
Also lost my connacht pathfinder breastplate and connacht vanquiser hat
All those items did just disappear
Can you please look at this. (It happened a while ago)
If somthing have been writting wrong... Im using my Phone :/
Re: Items gone.
Posted: Sun Aug 03, 2014 11:57 pm
by PurpleRain
If it disappeared they should be able to restore the items. I dropped something once by accident it was restored so if disappeared should be returned. Hope you get the items back.
Re: Items gone.
Posted: Mon Aug 04, 2014 3:33 am
by Jonsa
Report via the in game support tool and you'll recieve them back as PurpleRain mentioned
Re: Items gone.
Posted: Tue Aug 05, 2014 3:44 pm
by Marielle
Hi,
If the items where lost more than 30days ago there is nothing that support can do.
Sorry.
I mailed the team thousands of times...
Re: Items gone.
Posted: Wed Aug 06, 2014 3:19 pm
by I'mdead
So you spammed them? It actually slows support down if you mail them like that.
Re: Items gone.
Posted: Wed Aug 06, 2014 9:21 pm
by NUKEGURL
If her ticket was sent within those 30 days, she should be able to receive her items back. If the support team was too busy and didn't get her message then again, she should still receive her items back at a later time.