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Free Plat

Posted: Sat Aug 30, 2014 4:56 am
by ShepardOfFire
Receltly I have been doing the free plat offers(cause im poor) and i would do one, get like 13 plat or 12, try another one , then when i log in it dont give me plat. I check offers history and it says still pending when i opened and played the app for a while. Is there a cooldown, or what? I want my plat! I have lost over 70 plat doing these bull crap offers and they dont even count anymore! Give me my PLAT!

Re: Free Plat

Posted: Sat Aug 30, 2014 5:28 am
by nueee
NativeX/sonic wall free platinum offers are with a 3rd party and are out of otms control.

Re: Free Plat

Posted: Sat Aug 30, 2014 11:21 am
by Voldemort
Hi,

As said above, it's out of OTM's control. The best thing to do is email NativeX using the help button on the offers page (I think it's at the bottom).

Moved to Ask for Help :)

Re: Free Plat

Posted: Sun Aug 31, 2014 8:23 am
by D0nk0
Hi,

As said above, it's out of OTM's control. The best thing to do is email NativeX using the help button on the offers page (I think it's at the bottom).

Moved to Ask for Help :)
Personally I would be sending OTM emails also.
They signed the contract to allow NativeX to make offers and THEY receive money from NativeX.
It is therefore OTM who owe you the Plat as it's their game.

Don't be fooled by the line "it's nothing to do with us" your contract is with OTM.

Re: Free Plat

Posted: Sun Aug 31, 2014 9:09 am
by Savaged1982
Hi,

As said above, it's out of OTM's control. The best thing to do is email NativeX using the help button on the offers page (I think it's at the bottom).

Moved to Ask for Help :)
Personally I would be sending OTM emails also.
They signed the contract to allow NativeX to make offers and THEY receive money from NativeX.
It is therefore OTM who owe you the Plat as it's their game.

Don't be fooled by the line "it's nothing to do with us" your contract is with OTM.
Careful talkin about contracts... Papi did that :D

Thought u quit? Or did u quit quitting? Ive quit quitting about 28x this year alone

Re: Free Plat

Posted: Sun Aug 31, 2014 2:38 pm
by Voldemort
Hi,

As said above, it's out of OTM's control. The best thing to do is email NativeX using the help button on the offers page (I think it's at the bottom).

Moved to Ask for Help :)
Personally I would be sending OTM emails also.
They signed the contract to allow NativeX to make offers and THEY receive money from NativeX.
It is therefore OTM who owe you the Plat as it's their game.

Don't be fooled by the line "it's nothing to do with us" your contract is with OTM.
When I've had the same issue as this user, I've always emailed NativeX instead of OTM and have got my plate up 100% of the time. It works for me! :)

Re: Free Plat

Posted: Wed Sep 03, 2014 4:19 am
by ShepardOfFire
I can't email them because when I open help for email it always crashes. If it doesn't then I can't even fill it out without crashing. Does anyone have a seperate email I could use to send email?

Re: Free Plat

Posted: Wed Sep 03, 2014 1:24 pm
by PurpleRain
I can't email them because when I open help for email it always crashes. If it doesn't then I can't even fill it out without crashing. Does anyone have a seperate email I could use to send email?
Try this [email protected]

Re: Free Plat

Posted: Thu Sep 04, 2014 7:02 pm
by D0nk0
Hi,

As said above, it's out of OTM's control. The best thing to do is email NativeX using the help button on the offers page (I think it's at the bottom).

Moved to Ask for Help :)
Personally I would be sending OTM emails also.
They signed the contract to allow NativeX to make offers and THEY receive money from NativeX.
It is therefore OTM who owe you the Plat as it's their game.

Don't be fooled by the line "it's nothing to do with us" your contract is with OTM.
Careful talkin about contracts... Papi did that :D

Thought u quit? Or did u quit quitting? Ive quit quitting about 28x this year alone
Nah, I've still quit a long time ago, just hoping that something someday catches my eye, shame more people are stuck in the rut of bad service.

Anyway,

Don't get me wrong, if going direct to NativeX works for you, go direct to them.
BUT it is OTM that physically put the plat on your account not NativeX.

II would have thought that OTM, who make money from you doing the NativeX offers would happily be pro-active in making sure things run smoothly, if they don't and people stop using NativeX then they lose money.

If it was me, I'm playing OTM's game using offers that they are promoting, so I would be hassling them to sort the issue, but luckily I don't play and therefore don't need the plat.

Happy fighting sav, always a please to speak to old friends.


Donko

Re: Free Plat

Posted: Thu Sep 04, 2014 10:42 pm
by Michael_XXX
I can't email them because when I open help for email it always crashes. If it doesn't then I can't even fill it out without crashing. Does anyone have a seperate email I could use to send email?
Try this [email protected]
Spacetime Studios runs NativeX? I've played their pocket mmos before good stuff, Space Legends was really fun.