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Account recovery

Posted: Thu Oct 16, 2014 12:26 pm
by Mjuselle
I would like to ask for help to get my account back it has been disabled for 2 years and I have sent in game reports. I have remembered my email for the account and password.

Re: Account recovery

Posted: Thu Oct 16, 2014 4:22 pm
by PurpleRain
Have you tried putting in for appeal? If not here is the link.
[email protected]

Re: Account recovery

Posted: Fri Oct 17, 2014 11:07 am
by Mjuselle
I sent one already to support in game and to that link

Re: Account recovery

Posted: Fri Oct 17, 2014 1:39 pm
by PurpleRain
How long ago was each of the reports?

Re: Account recovery

Posted: Sun Oct 19, 2014 2:42 am
by Mjuselle
Not that long ago about a week cause I quit playing because of the ban but now I want my account back so I sent reports

Re: Account recovery

Posted: Sun Oct 19, 2014 7:36 pm
by PurpleRain
Not that long ago about a week cause I quit playing because of the ban but now I want my account back so I sent reports
Ok so now you just have to wait until it's looked at. Make another toon perhaps in the mean time for farming gold. I know you may miss your main character but no reason to not still try to have a little fun. Collect the event helms etc.

Re: Account recovery

Posted: Mon Oct 20, 2014 2:25 am
by Mjuselle
How long do you think it will take until I get a reply back?

Re: Account recovery

Posted: Tue Oct 21, 2014 12:13 am
by I'mdead
Expect to wait long. It took 2 months for me.

Re: Account recovery

Posted: Wed Oct 22, 2014 7:10 pm
by AggyBrace :3
Expect to wait long. It took 2 months for me.
took like... a week for me...

Re: Account recovery

Posted: Wed Oct 22, 2014 11:09 pm
by I'mdead
A week for you? Well that's not fair...