Page 1 of 1

Support Messaging Issue

Posted: Sun Nov 09, 2014 4:29 am
by Sebastian Wolfe
I can't message support and it won't show my texts. I have a mail issue which led to this. Pls help solve this issue asap. Ty.

Re: Support Messaging Issue

Posted: Sun Nov 09, 2014 8:31 pm
by P1R4HN4
I can't message support and it won't show my texts. I have a mail issue which led to this. Pls help solve this issue asap. Ty.
You need 5 posts to send private messages to support on the forums, hope this helps

Re: Support Messaging Issue

Posted: Tue Nov 18, 2014 3:47 am
by Sebastian Wolfe
Heh my brother mailed me stuff that disappeared in the mail which led to this issue. A fiery axe of triumph, every piece except his helmet for his opal battlemist armour, his opal battlemist axe, and his ancient pheonix glider all disappeared when he mailed me. I also lost s midnight flute of spiders recently when mailing from my druid to my rogue. Thx for posting to help out bro.

Re: Support Messaging Issue

Posted: Thu Nov 20, 2014 8:26 pm
by PurpleRain
Send an in game support ticket of the list of items missing as you did here along with the brother's in game name. A time frame or date it happened might help also. They will look into it.

On the druid to rogue part their names and the item traded.

PS it's best to write the ticket on the character which had the issue.

Re: Support Messaging Issue

Posted: Fri Nov 21, 2014 3:00 am
by Sebastian Wolfe
I can't message support though, it won't let me type when I try. Its a bug I think.

Re: Support Messaging Issue

Posted: Fri Nov 21, 2014 3:02 am
by Sebastian Wolfe
And my brother deleted his character so he cant message support but I will try on my druid. Ty for helping with the advice.

Re: Support Messaging Issue

Posted: Fri Nov 21, 2014 8:17 am
by PurpleRain
I can't message support though, it won't let me type when I try. Its a bug I think.
Report what you feel is a bug in the android bug section link below along with your device name. This way they can look at the issue.

http://celtic-heroes.com/forum/viewforu ... le=1&f=121

Good luck on druid and let us know here what happens.