Celtic Heroes

I have sent 3 emails asking to reset my password... I registered that email and have the emails that show it was registered and even received mails etc from 2013.. Now when i go to game to reset it says invalid

Please Respond to my emails or this

Greetings Hero,

Sending in multiple emails tends to slow down the process. Support aim to answer tickets and emails as soon as possible. Currently there is a high volume of tickets, so we do appreciate your patience during this time.