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Account Disabled

Posted: Wed Dec 10, 2014 12:47 am
by GodofHell
Well I went to the offer page and tried earning free plat yesterday but suddenly a server reset happen and the next time I try to log into my acc it says ur acc is disabled. Wtf?

Re: Account Disabled

Posted: Thu Dec 11, 2014 12:40 pm
by Jake
If your account is banned or blocked, you can send the username, any character names and registered email addresses with the account by email to [email protected] and they will be able to help you.

Please avoid sending multiple messages as it slows down the process.

As the team is very busy right now, it may take a while for them to get back to you, so please be patient.

Re: Account Disabled

Posted: Sat Dec 13, 2014 1:50 pm
by GodofHell
Well how long does it take to activate cuz I have send the mail 1 weeks+ Ago and I got no reply from them

Re: Account Disabled

Posted: Wed Dec 17, 2014 11:16 am
by Dexxa
Hi, unfortunately we don't have an exact response time to messages, it depends on the volume of messages that we get from players.

Please be patient and we will get in touch, all messages are answered