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Concerning OTM

Posted: Thu Dec 11, 2014 10:41 pm
by DemonicLegend
Dear OTM,

I recently purchased the exhalted arctic wings and asked for a refund. The next day i recieved a letter saying they i was refunded and that I've used my refund for this month come to find out the wings were gone and i didnt get my 1million gold back. So i sent another email telling you about this and am waiting to here back atm.

Sincerly DemonicLegend

Re: Concerning OTM

Posted: Fri Dec 12, 2014 5:59 am
by Sasuke
Did you check your mail?

That's always where they send refunded gold/items.

Re: Concerning OTM

Posted: Fri Dec 12, 2014 9:11 am
by Criminal
^That. Before mail they gave the gold directly to u, but I believe they give it through mail now.

Re: Concerning OTM

Posted: Fri Dec 12, 2014 9:58 am
by Dexxa
Hi DemonicLegend. Please PM me your character name and I will get it sorted for you

Re: Concerning OTM

Posted: Fri Dec 12, 2014 1:30 pm
by DemonicLegend
They just got back to me this morning saying there was mistake. I got my gold back and i am very thankful.

Re: Concerning OTM

Posted: Fri Dec 12, 2014 2:34 pm
by Dexxa
No problem, I spotted your ticket that you sent in

Re: Concerning OTM

Posted: Mon Dec 15, 2014 2:34 pm
by DemonicLegend
Thanks Dexxa