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MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 12:50 am
by newmethis
today is 12-15-14. yesterday, rather last night i had a total of a little over 2 million gold. i was very happy and even more happy at the possible thought that if i were to sell all my extra lux i would have about 6mil! i made an alt account because i had too much stuff to keep track of and i needed the alt to sell things and keep my profit organized. i logged into the alt and everything had mailed smoothly, i started to sell things but unfortunately only made 170k that day, it was ok with me because i was only on the alt for a total of an hour. a clannie told me to hop online and get my butt to a dl boss (spider).i rushed over and we killed it. i was going to go back to my alt account to see if i could sell anything when someone in clan traded my asking for the price of items. i said what they were......but as the trade got longer i noticed that i had gold missing, and not just some small amount, i was missing almost exactly one million gold. *recap* started off with 2 mil, logged for an hour, logged back and i had 1 mil. i immediately mailed support in game to try to solve this issue. i slept with the hope that something better would happen the next day..... i was wrong. (it is now a few hours after my one mil disappeared). nothing else was missing on my account so i was chilling in the castle. i thought to myself, "stop being a baby over the one mil and make more money", this is when i logged back on my alt to sell more stuff with the the hope of getting 5mil, which is still a lot for me. i made a total of 300k on the account and was feeling like i could pull out of this. i logged back onto my main account to see if there was any buzz in clan chat. i kept checking on my gold with the hopes that nothing random would happen to my stuff again, and nothing did. i decided to go take a shower because i looked like a zombie *ew*, i was in there for 30 minutes and was back on after. i was shocked to see my gold go from 1.3mil, to 700k....... *recap* had 1mil, earned 300k, meaning i have 1.3mil, i log for 30 minutes, come back and 600k is missing therefore leaving me with 700k..... i have lost a total of 1.6mil in the period of not even a full 24 hours. this post is written almost immediatly after the second amount of gold is missing. i as of right now m sending the remaining gold lux and other impotant items to prevent further complications. please helpme get my gold back....... if that is not possible, please tell me if A). if the gold was traded to someone and who....B). if it was sent by mail to someone, and who...... or C). if OTM has taken my money, and why. help asap would be absolutely amazing, u bet ive spent money rl on this game... thank you everyone for reading this long post and thank you in advance OTM.

~sincerely Tubbi, a level 153 warrior on taranis

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 12:57 am
by pigman
does anyone have access to your accounts other than you? if not, make sure you sent in a ticket in game and change your password asap

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 1:04 am
by link32540
Before you answer know this if someone has info to ur account besides you its ur fualt and you won't get anything back

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 1:09 am
by newmethis
nobody uses this acc, nobody knows my user pass or even email i use. i alrdy changed pass *sadface* what to dooo

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 1:21 am
by Skullcruncher
nobody uses this acc, nobody knows my user pass or even email i use. i alrdy changed pass *sadface* what to dooo
Send a support ticket

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 1:44 am
by newmethis
nobody uses this acc, nobody knows my user pass or even email i use. i alrdy changed pass *sadface* what to dooo
Send a support ticket
alrdy did :-:......

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 10:45 am
by Dexxa
Hi, I'll have a look onto your account and see what's happened.

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 12:59 pm
by Dawn Knight
Hi, I'll have a look onto your account and see what's happened.
While youre at .. can we get my issue fixed...? Thanks:)

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 8:11 pm
by Pierced
hope you get your gold back.

Re: MISSING GOLD ON MY ACCOUNT *ASAP*

Posted: Tue Dec 16, 2014 9:14 pm
by newmethis
Hi, I'll have a look onto your account and see what's happened.
i would like to give a special thanks to otm for getting to my issue and fixing it in less than a day. thanks to support i was able to find out exactly who the scammer was, he was a lvl 1 account but i knew his main. the account he had was disabled,(the character bayta on the world taranis). he was able to transfer the gold off the account but he regretted scamming me bacause his account was gone. i got 1.1 mil out of my 1.6mil that was missing back from him. thank you for helping me get my gold back!!!!!!!!!!!!!