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lost password
Posted: Wed Dec 24, 2014 7:06 am
by unahana
So I just got a new tablet and I installed game and went to log in but I forgot my password. I went to reset it but it says that my email address is invalid... so I tried my other email and it was also declined.... and I went to file a support ticket only to find out that I needed my password to register a new email and send the ticket.... I have no idea what to do.... I'm minho on the balor server
Re: lost password
Posted: Wed Dec 24, 2014 2:55 pm
by Esquilax
You will need to contact Support.
You can reach them at
[email protected]
Please provide as much information regarding your character and account as possible to help them verify your identity.
Thank you
Re: lost password
Posted: Thu Dec 25, 2014 12:19 am
by unahana
Hey I sent an email this morning and I'm still waiting for a response
Re: lost password
Posted: Thu Dec 25, 2014 1:10 am
by Voldemort
If you don't get a response in a couple of weeks then try again
Re: lost password
Posted: Mon Dec 29, 2014 2:20 pm
by Esquilax
Hey I sent an email this morning and I'm still waiting for a response
Due to the holidays there may be some delay in response from Support.
Re: lost password
Posted: Wed Dec 31, 2014 6:18 am
by Hison
Has been 4 weeks from my first email( no response ) send another today just waiting for answer