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Support hasn't answered me
Posted: Sat Dec 27, 2014 7:45 am
by Hison
I mailed to
[email protected] and i haven't gotten an email back for about 3 weeks now any help?
Re: Support hasn't answered me
Posted: Sat Dec 27, 2014 11:01 am
by MrCoolGuy
Mail again
Re: Support hasn't answered me
Posted: Sat Dec 27, 2014 4:37 pm
by Hison
Well, other Support on forums say that you should only mail ones but sure.
Re: Support hasn't answered me
Posted: Sun Dec 28, 2014 1:12 am
by ShannonFromLugh
With 3 weeks without reply, it's better you mail them again.
Re: Support hasn't answered me
Posted: Mon Jan 05, 2015 9:21 pm
by DpsxxBUILD
Try 3 months. And still haven't heard a damn thing back from them.
Re: Support hasn't answered me
Posted: Tue Jan 06, 2015 1:58 am
by Michael_XXX
I usually wait their requested 1 month unless it's something you definitely can't go without, but yes try re-writing support tickets if you feel it's been sometime-- although you should probably wait for the time being as they are VERY VERY filled up with support tickets that were on the back burners during the holidays, hope that helps!
Re: Support hasn't answered me
Posted: Tue Jan 06, 2015 10:25 am
by Dexxa
Hi, due to the holiday break there is a delay on messages being answered. We will answer as soon as we can, but if you're having a problem feel free to PM me here on the forums and i'll do my best to help you.