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How long for refund

Posted: Wed Dec 31, 2014 1:59 am
by AgroZ
I have sent a message to support in game because I wanted to refund my quiver 2 days ago. I did buy it from shop. How long approx do I have to wait? Any experiences :3

Re: How long for refund

Posted: Wed Dec 31, 2014 5:58 am
by JakesAura
I'm guessing that possibly they may not be in business during the part of the holiday season. If not, they usually take about a week or more to answer

Re: How long for refund

Posted: Wed Dec 31, 2014 6:20 am
by undinism
6 days during a normal business week/month (probably 3 months ago) was how long the refund I wanted to kick in.

Re: How long for refund

Posted: Wed Dec 31, 2014 6:26 am
by Shadowbolt2
When I asked for a refund I got it the next day.

Re: How long for refund

Posted: Thu Jan 01, 2015 10:11 pm
by DubNinja
I think the last 4 or so tickets were sent for nothing all were about different refunds or simple questions. Months pass i hear nothing its not the holiday season i think they just dont care. Maybe its just me, they hate me :(

Re: How long for refund

Posted: Fri Jan 02, 2015 1:30 am
by OTM Wulver
We have limited support between Christmas and New Year, the whole of the support team will be back in the office on January 5th.

Re: How long for refund

Posted: Fri Jan 02, 2015 1:39 am
by Vulture
You have to wait as long as it takes.