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Un able to log in
Posted: Fri Jan 09, 2015 8:18 pm
by undertaker199
Heya

Can someone explain to me why i cant log on server Arawn with my Account?
I tryed to make another acc to check if it Is The server who was down but it seems that my acc has a problem , WHAT sould i do?
Re: Un able to log in
Posted: Sat Jan 10, 2015 12:46 am
by Hison
Mail
[email protected] if you have problem with your account or mail appeals@onethumbmobile if your account was disabled or try to reset password
Re: Un able to log in
Posted: Sat Jan 10, 2015 5:08 am
by undertaker199
i sent em two mails at support ,, by the time i m writin this post. and i ll also contact an admin here
thank you bro
Re: Un able to log in
Posted: Sat Jan 10, 2015 3:02 pm
by Hison
i sent em two mails at support ,, by the time i m writin this post. and i ll also contact an admin here
thank you bro
If they will not respond try mail to community! Kodelia helped me a lot. I had problem with an account. I mailed to community she told me she will pass it to the appeals. So they can look at it. And I mailed appeals months ago.
Thanks Kodelia for help!
-Hero
Re: Un able to log in
Posted: Wed Jan 14, 2015 10:40 am
by Dexxa
Hi, if you're still having trouble logging in then please PM for your username, character name, level, class and world so I can find your account and I'll see if I can help
Re: Un able to log in
Posted: Thu Jan 15, 2015 2:55 am
by J T
My friend is having the same problems and doesn't know what to do. She can log in on different servers with her account but not her main server, she's tried about everything and she's worried about it being deleted, if there is any quick way to contact someone that can help please tell me, mailing support isn't working.
Re: Un able to log in
Posted: Thu Jan 15, 2015 4:36 am
by PurpleRain
My friend is having the same problems and doesn't know what to do. She can log in on different servers with her account but not her main server, she's tried about everything and she's worried about it being deleted, if there is any quick way to contact someone that can help please tell me, mailing support isn't working.
http://celtic-heroes.com/forum/ucp.php? ... se&u=14627
Hey JT your friend can contact a member of the team by sending a pm like Dexxa here stated in post above.
Re: Un able to log in
Posted: Fri Jan 16, 2015 4:25 am
by J T
Thank you!