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Account problem

Posted: Mon Apr 06, 2015 1:31 pm
by assasin14
Sorry to bother you all, but im having a problem, i have multiple accounts that are able to log on and play normally, but one account when i sign in gets a "failed to connect to server" error, any fixes for this?
Thank you and peace

Re: Account problem

Posted: Mon Apr 06, 2015 1:59 pm
by CommunityBot
Hello,

Please can you PM me the Character/Username of the account and I can look into this for you.

Thanks!

Re: Account problem

Posted: Wed Apr 08, 2015 2:29 am
by Ambidexter615
Hi,

I'm having the same issue. I haven't logged in for a number of months. I seem to be able to login via the iPad app, using IOS8 but can't connect to the 2 servers which say they have characters on them.

Thanks,

Ambidexter

Re: Account problem

Posted: Wed Apr 08, 2015 2:45 am
by Ambidexter615
Plus, I had to register this email address again, as any ID wouldn't allow you to send me the password on this email. So, I made a new ID. So I can't PM you.


Registered in IOS Game Center as ...if I recall properly. I've got receipts for platinum from at least feb 2014.

Thanks,

-Ambi

Re: Account problem

Posted: Wed Apr 08, 2015 11:28 am
by Esquilax
Plus, I had to register this email address again, as any ID wouldn't allow you to send me the password on this email. So, I made a new ID. So I can't PM you.


Registered in IOS Game Center as ...if I recall properly. I've got receipts for platinum from at least feb 2014.

Thanks,

-Ambi
I have PM'd you, you should be able to reply to that message with the details required.

Thank You

Re: Account problem

Posted: Wed Apr 08, 2015 1:32 pm
by Ambidexter615
Sorry, I can't. There's no PM way to post. I get this:

"We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature. " (Note the UK spelling of " authorized")

-Ambi
Plus, I had to register this email address again, as any ID wouldn't allow you to send me the password on this email. So, I made a new ID. So I can't PM you.


Registered in IOS Game Center as ...if I recall properly. I've got receipts for platinum from at least feb 2014.

Thanks,

-Ambi
I have PM'd you, you should be able to reply to that message with the details required.

Thank You

Re: Account problem

Posted: Wed Apr 08, 2015 3:00 pm
by Esquilax
Just add another 2 posts to this topic and it will let you PM then :)

Re: Account problem

Posted: Wed Apr 08, 2015 11:52 pm
by Ambidexter615
one more post!

Re: Account problem

Posted: Wed Apr 08, 2015 11:53 pm
by Ambidexter615
two more posts