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Question for Support

Posted: Sat May 02, 2015 9:53 pm
by Natalia2
I recently opened support through the game to contact them about a problem I have. Now once I typed about three paragraphs and was finished I clicked done and it showed the box with my letter in it. But it only showed like maybe one paragraph of what I wrote. I was wondering if there is a limit of the number of words I can write to support. I wasn't sure becuase I couldn't scroll down in the box to see the rest of my letter.

So I just deleted most of my letter and rewrote it so it would fit in the support box. Is that the limit or can I write as much as I want?

Re: Question for Support

Posted: Sat May 02, 2015 9:55 pm
by Voldemort
Not sure - I didn't think there was, but I may be wrong!

If you want to write more, maybe just email [email protected] instead. :)

Re: Question for Support

Posted: Sun May 03, 2015 2:41 am
by Natalia2
Thanks Vold. Hopefully this scammer gets banned and stops ruining the game for me and other's

Re: Question for Support

Posted: Mon May 04, 2015 11:08 am
by Esquilax
Hi Natalia,

I did a quick check and it appears in the in-game support ticket you can see only so much displayed on the screen but the full message does get received by the Suppport team.

Thank You